Behind My Beauty Privacy Policy

Introduction

BehindMyBeauty regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all BehindMyBeauty users, and conforms to Internet privacy standards.

This policy sets out the types of information we collect, why we collect it, how we will treat your personal information and what you can do in case you would like to remove yourself from our mailing list.

Collection of Information

In order to use the BehindMyBeauty website, we may require information from you in order to provide the best service possible.

All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.

Any information collected by BehindMyBeauty is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.

Communications

BehindMyBeauty uses personally identifiable information for essential communications, such as Emails, account information, and critical service details. We may also use this information for other purposes, including some promotional emails, news and events. If at any time a customer wishes not to receive such correspondence, simply click on the "Unsubscribe" link at the bottom of any of our emails or log in to your account at
BehindMyBeauty.com.au, click on the subscription link to follow the prompt.

You will not be put on the mailing lists of any third parties, neither your email address nor your name or country will be divulged.

Orders

You may be required to provide contact information (such as name, Email, and postal address), any financial data entered is passed through to our payment processing service, no financial data is stored at BehindMyBeauty.

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

These details are retained in our database for record keeping purposes. If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate by logging in into your account using your email address and password.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

You can read more about our payment systems and security by clicking here.

Third Parties

BehindMyBeauty may at its discretion use other third party services to develop essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for any other purpose.

BehindMyBeauty does not share any information with third parties for any unknown or unrelated uses.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links

Links on the BehindMyBeauty site to external entities both in Australia and abroad are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of BehindMyBeauty.com.au.

BehindMyBeauty cannot be responsible for the data protection and privacy practices of these sites. We advise you to be aware and read their privacy policy and guidelines on other sites.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.

Cookies

To improve your experience on our site, we may use 'cookies'. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that can be placed on your computer as a tool to remember your preferences, once permission is permitted.

You may turn off or manage your cookies by selecting the appropriate settings on your browser, please note that this may not be able to use the full functionality of this website.

Manage or Remove Cookies in Google Chrome
Manage or Remove Cookies in Firefox
Manage or Remove Cookies in Internet Explorer
Manage or Remove Cookies in Safari
Manage or Remove Cookies in iPhone and iPad

Google Analytics

Our site uses Google Analytics to help us understand website traffic and webpage usage. The Google Analytics does not identify individual users or associate your IP address with any other data held by Google. If you wish to opt out from Google Analytics simply click Opt-Out Google Analytics

Contact us about privacy concerns or complain

You can contact us by email at support@behindmybeauty.com.au or writing to 9A Wrights Road Drummoyne NSW 2047. We will respond in writing promptly. In the case that it may take longer to resolve, we will inform you with a date that we expect to respond.

If you are unsatisfied with our response you can contact the Office of the Australian Information Commissioner.